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We ensure that all the customers’ requests will be responded to within 10 minutes. VanTin always optimizes our clients’ time, so our team of translators is available 24/7. Your orders will be completed on the time you demand without quality deterioration.
Our top priority is keeping things accurate and culturally appropriate at the same time, which is only possible when translation is done by native-speaker experts.
With VanTin, quality is the top priority. Customers will get a 100% refund if there is more than 5% in our final work that does not meet standard quality.
VanTin applies a wide range of terminology formats, and various translating memory, such as CAT tools to ensure the accuracy and synchronization amongst our works, especially the documents in large volume. Our long-term experiences have been built up with the participation of the most popular and modern translating platform: SDL Trados Studio 2014. Moreover, VanTin is able to respond to other online translating platforms, for instance, Wordbee and XTM. In addition, VanTin is câpble of adapting to design software, such as Adobe Illustrator, Adobe Indesign, Adobe Framemaker, QuarkXpress, AutoCad, etc..
Thanks to those advanced technologies and processes, we are able to ensure not only consistency and correctness of the translation, but also the required time and duration of a project are improved.
Although AI-powered translation has advanced recently, it is a human skill that ensures high accuracy in both socio-cultural and linguistic aspects, especially when it comes to localization.
At VanTin we use only human translators. It means that we do not focus on words only but analyze the context, tone of voice, and update social trends to deliver the best result
It means that we focus on all socio-cultural points or things like language dialects to match every critical detail.
Absolute confidentiality is guaranteed at VanTin. In particular, our translators and interpreters have to sign a commitment to confidentiality to avoid leakage to any third party. Our computer and server system is protected with a firewall against attacks and unauthorized access from outside. Besides, all data connections are recorded on a real-time basis, maximizing the security and safety of our customers’ information.
VanTin is proud to be certified by the International Organization for Standardization (ISO) in recognition of our solid information security and management systems. The ISO is a network of standards institutes of 162 countries, with 3,368 technical bodies that develop and monitor standards.
This certification demonstrates that an organization has the ability to consistently deliver results that meet international quality requirements but that its system undergoes continual improvements.
We are a certified translation agency, meaning that we have the translators with all the appropriate licenses/certifications required for a client’s need, such as ATA (American Translators Association).
Certainly, we offer proofreading service solely for all types of documents in more than 50 different languages.
Our pricing varies based on factors such as language pair, complexity, and volume. Feel free to contact us with project details for a personalized quote.
Yes, we provide comprehensive video localization services, including subtitling and dubbing to ensure your content reaches a global audience effectively.
Absolutely. We provide Image Translation services, and while our Image Character Recognition (ICR) tool aids in the process, it's advisable to use higher quality pictures for optimal results. Better image quality significantly improves the accuracy and effectiveness of the translation.
Yes, absolutely. Our standard translation service maintains around 98% of the original format. If you opt for our Desktop Publishing services, specifically designed for intricate designs and infographics, we guarantee precise preservation of the original layout and structure.
You will receive the translated content through the agreed-upon method, whether it's via email, secure file transfer, or another convenient channel.
Yes, there may be additional costs for obtaining multiple notarized copies. Please inquire about the specifics of your request for accurate pricing.
The time required for translation depends on factors like the document's length and complexity. We will provide you with a detailed timeframe upon reviewing your specific project.
Yes, we offer urgent translation services. Please let us know your timeline, and we will do our best to accommodate your needs.
We prefer bank transfers, offering a secure and straightforward payment option. However, we understand the importance of flexibility and are open to discussing alternative payment methods based on your convenience and preferences. Our goal is to make the payment process as convenient and adaptable as possible for our clients.
We are not the market dominance, we are not the pioneer of the industry, but we enjoy an amazing growth rate current years. For us, Localization and language services is all about you and your targeted audience experience, which are fast and seamless localization workflow, managed by strict industry standards, and flawless translation at the end of production process.
