Category Archives: Artificial intelligence

5 Insurance Chatbot Use Cases Along the Customer Journey

Improving Health Insurance Chatbots with Conversational AI Only limited by network connection and server performance, bots respond to requests instantaneously. And since chatbots are often based on SaaS (software as a service) packages from major players like AWS, there’s no shortage of resources. Watsonx Assistant puts the control in your customers’ hands, allowing them to […]

The Complete Guide to Chatbots for Marketing

What is a Marketing Bot? 5 Ways to Revolutionize Your Marketing with Bots Additionally, you can use these bots to pull data on your site visitors. As chatbots talk to users, they can ask survey-like questions about the users’ demographics, locations, interests, and more. Many users will respond voluntarily, providing you with useful data that […]